Next-Generation Managed Cloud Services
Full lifecycle AWS support: plan, build, run, and improve. We help you reduce spend, tighten security, and keep services stable with an engineering-led approach and pragmatic automation.
Who We Work With
Full lifecycle managed services for growing businesses on AWS. Predictable pricing, proactive support, continuous optimisation.
What Makes Us Different
Next-generation managed services built on the AWS full lifecycle model: plan, build, migrate, run, and optimise.
Faster Resolution
Automation-assisted triage supports a 15-minute response target for critical issues. Intelligent triage means engineers focus on resolution, not diagnosis.
Predictable Costs
Clear monthly pricing with transparent add-ons. We price based on spend, complexity, and coverage.
Continuous Optimisation
Average 30% cost reduction in year one through proactive rightsizing, waste elimination, and reserved capacity planning.
How It Works
Start with Torque Assist
Connect your AWS account and gain immediate visibility. Torque Assist provides AI-powered troubleshooting, automated security scans, and cost analysis—at no cost.
Add Engineering Support
When you need hands-on expertise, our engineers handle complex issues, architecture reviews, and implementation work. Choose business hours or 24/7 coverage.
Optimise Continuously
Receive monthly performance and cost reports, quarterly business reviews, and ongoing recommendations aligned to the AWS Well-Architected Framework.
Our Services
Continuous Monitoring
- Real-time infrastructure and application monitoring
- Proactive anomaly detection with 15-minute P1 response
- Automated alerting and intelligent triage
FinOps & Cost Management
- Average 30% cost reduction in year one
- Monthly rightsizing and reserved capacity reviews
- Waste elimination and budget forecasting
Security & Compliance
- Continuous compliance monitoring (CIS, SOC 2, ISO 27001)
- Automated security scanning and drift detection
- Incident response and remediation support
Expert Support
- AWS certified cloud engineers
- Business hours or 24/7 coverage options
- Architecture reviews and quarterly planning
Included in Every Plan
Core operational capabilities included as standard, with no additional line items.
Monitoring & Alerting
Real-time visibility, anomaly detection, and intelligent alert routing to reduce noise.
Security Baseline
AWS Security Reference Architecture guardrails, compliance scanning, and audit-ready reporting.
Cost Visibility
Spend tracking, optimisation recommendations, and monthly savings reports.
Support Access
Ticketing, change management, and incident response through established runbooks.
MSP Pricing Calculator
Simple, transparent pricing based on your AWS spend and platform complexity. No hidden fees.
Platform Complexity
Planned improvements, advice and changes. £850/day (pro-rata). 0.5 days included on every plan.
Estimated Monthly Total
£1,250
What's Included
All prices in GBP, excluding VAT. Minimum £1,000/month. Prices rounded to nearest £10. Custom quotes on request.
Response Times & Coverage
Clear SLAs with predictable pricing. Transparent monthly pricing based on your spend, complexity, and coverage needs.
Getting Started
- 30-minute discovery call with a cloud engineer.
- Read-only AWS review with cost and security assessment.
- Tailored proposal with coverage and SLA options.
Why Choose Torque?
Full Lifecycle Support
From planning through continuous optimisation—not just "keeping the lights on." We partner with you across the entire AWS journey.
Proactive, Not Reactive
AI-driven monitoring detects anomalies before they impact your business. We resolve issues proactively, reducing mean time to recovery.
Continuous Improvement
Monthly optimisation reviews, not just incident response. Your infrastructure improves every month through proactive recommendations.
Outcome-Focused SLAs
We measure success by your application performance and business outcomes, not just infrastructure uptime metrics.
Frequently Asked Questions
What is included in 24/7 coverage?
Out-of-hours P1 incident response (system down / critical) with on-call engineers and established runbooks. Monitoring and alert triage continue 24/7; non-P1 requests are handled in business hours unless otherwise agreed. Includes 1 P1 incident/month (up to 4 out-of-hours engineer hours) plus an RCA write-up. Extra out-of-hours time is billed at £275/hr with a 2-hour minimum per callout.
Can you support regulated workloads?
Yes. We operate with ISO 27001 and SOC 2 aligned processes, enforce least-privilege access, and provide audit-ready evidence packs.
Do you support multi-account AWS organisations?
The basic tier supports a single account. Higher tiers include additional accounts and organisation-wide guardrails. We scope requirements during onboarding.
What makes this a Next-Gen MSP?
Full lifecycle support (plan, build, migrate, run, optimise), automation-first operations, proactive monitoring with AI-driven triage, and continuous optimisation.
Do you follow AWS Well-Architected Framework?
Yes. We implement Well-Architected and AWS Security Reference Architecture guardrails aligned to CIS benchmarks, with monthly reviews.
How do you handle change management?
Changes follow runbook-driven processes with approvals, tracked in version control. We use Infrastructure as Code to prevent drift and maintain audit trails.